Water and Wastewater Invoices Error - May Billing

Regarding May 2024 Water and Wastewater invoices:

It has been brought to our attention that some residents have received their Water and Wastewater invoice for the May billing however it may not have identified:

• if the meter reading is actual or estimated.
• if the customer is on a preauthorized payment plan (PAP).  

The errors have been notified to our financial software service provider and we anticipate it will be corrected on the next billing date.   

We apologize for any concerns this may have caused. If you have any questions please do not hesitate to contact us at service@midland.ca.